Virtual Assistants for Optometrists

The demand for virtual assistants in the healthcare field is growing. Optometrists in particular are finding that having a virtual optometry assistant is a more cost-effective way to deal with the majority of your administrative tasks, leaving them with more time to concentrate on caring for clients.

What a Virtual Assistant Can Do For You

An optometry virtual assistant can deal with numerous administration tasks. This can free up time for other staff members to concentrate on attending to clients and growing your business.

• Appointment scheduling: This is a key task for a virtual assistant. They can manage, reschedule and send out reminders so none of your patients miss their appointment.
• Patient intake and pre-screening: Your virtual optometry assistant will deal with patient information, medical history and insurance details.
• Insurance and billing support: our virtual assistant will verify insurance coverage, process claims and follow up on balances.
• EHR management: Managing, maintaining and updating patients’ electronic health records is a fundamental task for our optometry virtual assistants.
• Patient communication: Overseeing patient communication with follow ups, recall reminders and post-appointment messages.
• Prescription and order processing: Let your virtual assistant deal with coordinating with vendors and managing optical prescriptions.
• Virtual front desk: With a virtual front desk you will save office space while your optometry virtual assistant deals with reception duties.

Benefits of Hiring a Virtual Optometry Assistant

• Lower costs: A virtual assistant who is already trained and familiar with the world of optometry can hit the ground running without any time wasted. This is good for you and your business. With no need for additional office space, you’ll also save on premises costs.
• Focus on high value work: With all your administration taken care of, it leaves you with more time to spend with patients. With our highly trained virtual assistants, you know your admin is in the best hands.
• Solve capacity issues: When your workload increases, you can hire an optometry virtual assistant to pick up the extra administration.
• Enhance quality of service: Your virtual assistant takes a lot of the administrative burden away from you and other staff members. This leaves more time for patient care which will benefit your practice’s reputation.

Why Choose My Business Care Team?

It’s our job to find the right match for your optometry practice. We will select a virtual optometry assistant who meets your exact needs, provides excellent customer service and ensures your patients’ experience is second to none.

• Industry specific expertise: With understanding of the workflow of optometry practices.
• Cost effective solution: A reduction in overhead costs compared to hiring in-house staff.
• HIPAA compliance & data security: All patient information is handled with the highest security standards.
• Customizable services: A tailored approach to the specific needs of your optometry practice.
• Seamless integration: No interruption to your workflow as our virtual assistants will work with your existing processes and systems.
• Dedicated support: Reliable and dedicated professionals who will integrate perfectly with your team.

How it Works

• Get in touch and schedule a discovery call so we can discuss your business needs.
• Sign up for our services and get the customer service that your clients deserve.
• We will guide you through our seamless and comprehensive implementation plan from phase 1 through 4.
• Your new virtual assistant gets to work, helping you grow your practice.

Call and schedule a Consultation Today

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