Practice Growth Feb 3, 2026 Automated vs Human Patient Recall: Data-Driven Comparison Live calls achieve 32% completion vs 17% for automated texts, but automation costs 55-65% less. Learn when to use each approach. By Ankit Patel
Technology Jan 11, 2026 The Human + AI Hybrid Model: Why 'Both' Beats 'Either/Or' in Healthcare Intake AI excels at routine scheduling but fails on complex calls. Human-only services are expensive at scale. The hybrid model routes the right calls to the right handler. Here's how it works. By Ankit Patel
