Optometrist Equipment for Multi-Location Groups
A scalable optometrist equipment playbook for centralizing procurement, exam-room standards, integrations, maintenance, and rollout governance.
Areas of Expertise
What I Write About
Patient Acquisition
Strategies for capturing every patient opportunity through better call handling and scheduling.
Healthcare Operations
Lean Six Sigma principles applied to medical practice workflows and team efficiency.
Practice Management
Building systems that reduce no-shows, improve recall rates, and maximize revenue per patient.
Scaling Multi-Location Practices
Operational blueprints for growing from single to multi-location healthcare groups.
Background
From Corporate to Practice Owner
My journey to healthcare operations started in unexpected places. At Dell, I learned how world-class companies optimize at scale. At Cleveland Clinic, I saw firsthand how complex healthcare systems actually operate.
I earned my Lean Six Sigma certification and completed my Master of Positive Organizational Development (MPOD) at Case Western Reserve's Weatherhead School of Management. These frameworks became the foundation for everything I build today.
When my wife Dr. Mital Patel and I opened Classic Vision Care in Atlanta, I quickly discovered that even the best clinical care fails without solid operations. Missed calls meant lost patients. Staffing chaos meant inconsistent service. That frustration led me to build the systems that became My Business Care Team.
Today, I split my time between running operations at Classic Vision Care (our real-world testing lab) and helping 70+ healthcare practices implement the same systems that transformed our practice.
Recent Writing
Articles by Ankit
Practical insights on healthcare operations, patient acquisition, and practice management.
Business
Operations
Appointment Scheduling Outsourcing at Enterprise Scale
Appointment scheduling outsourcing playbook for multi-location healthcare groups centralizing access, QA, reporting, and rollout governance across 3+ locations.
Technology
Accounting for Optometrists at Enterprise Scale
Accounting for optometrists at enterprise scale: centralize revenue, expenses, reporting, and finance controls across multi-location groups.
Patient Care
Answering Service for Optometrists
How multi-location optometry groups can evaluate answering services for patient access, scheduling, compliance, and front-desk relief.
Operations
Centralized Healthcare at Multi-Location Scale
A centralized healthcare playbook for multi-location groups standardizing access, handoffs, reporting, and SLA governance across the enterprise.
Technology
Answering Service Veterinary Groups Can Scale
How multi-location veterinary groups should evaluate answering services, virtual CSRs, teletriage routing, workflows, and vendor controls.