Optometry-specialized agents
Trained for the field, not a generic VA.
MyBCATMy Business Care Team Exclusive member offer 
Exclusive for iDoc members
Get your tasks completed, your books full, and get results for less than $10 an hour.
Instead of just another person to manage who isn't even in your office.
Talk with Ankit PatelAnkit is an optometry practice owner who understands the work beyond the exam room.
Exclusive Offer for iDoc Members$250
off the setup fee with promo code iDoc
- Fill out the form.
- Mention iDoc.
- Pick a Discovery time.
Your iDoc member benefit
Schedule your Discovery call
Tell us where the staffing pressure is showing up. Then choose a time that works.
One last step
Pick your Discovery time
Pick a 30 min Discovery call with My Business Care Team on Google Meet.
Calendar trouble? Open the booking page or contact our team.
A managed team, not another person to manage
Steady support for the work beyond the exam room
All-inclusive management
We hire, train, supervise, and replace.
Coverage that does not leave with one person
Backup is automatic.
See the operating difference
Less management stays on your desk
| Responsibility | In-house hire | Generic VA | MyBCAT |
|---|---|---|---|
| Recruit / train / manage | You | You | We do |
| Optometry workflows | You train them | Maybe | Pre-trained (VSP, EyeMed, Eyefinity) |
| Sick / vacation coverage | You scramble | You scramble | Automatic backup |
| Quality monitoring | You | You | Supervisor-managed |
| HIPAA / BAA | You | Varies | Yes |
How it works
From onboarding to ongoing support
US-based client success managers guide the relationship from setup forward.
Onboarding
We learn your practice, priorities, and workflows.
Integration
Your team learns how to work with ours in the systems you already use.
Optimization
Supervisors monitor quality and improve the workflow over time.
Support
Your client success manager stays available as needs change.
Trusted by optometry practices
