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Enterprise Capability

Patient Recall at Scale

Systematic outreach that brings patients back across all your locations.

Recall is the first thing that slips when front desks get busy. Patients due for hygiene cleanings, annual exams, and wellness visits fall through the cracks-and that's revenue walking out the door.

40%
Increase in Recall Rate
25%
Patient Reactivation
3x
ROI on Recall Campaigns
The Problem

Why Recall Falls Through the Cracks

Front desk too busy for proactive outreach
Inconsistent recall efforts across locations
Patients due for care not being contacted
No visibility into recall rates by location
Revenue lost to lapsed patients
The Solution

Recall That Actually Happens

Systematic Outreach

We don't wait for patients to remember-we proactively reach out when they're due for care. Hygiene, annual exams, wellness visits.

Multi-Channel Contact

Phone calls, text reminders, email follow-ups-we use the channel most likely to reach each patient.

Location-Level Reporting

See recall rates, contact rates, and reactivation success for each location. Identify which locations need attention.

Integrated Scheduling

When patients are ready to book, we schedule them immediately. No handoffs, no delays, no lost opportunities.

The Math

Recall ROI Example

500
Patients due for recall/month
×
25%
Reactivation rate increase
×
$400
Avg visit value
=
$50K
Additional revenue/month

Results vary by practice type. Dental hygiene ~$200/visit, Optometry annual exams ~$350, MedSpa ~$500+

Ready to Bring Patients Back?

Book a discovery call to see how we run recall campaigns across all your locations.

Talk to Enterprise Team