Metrics

Schedule Utilization

The percentage of available appointment slots that are actually filled with patient visits.

What Does This Mean?

Schedule utilization measures how effectively a practice fills its available capacity. Low utilization means empty chairs and lost revenue; high utilization maximizes provider productivity. Factors affecting utilization include no-shows, cancellations, booking gaps, and overbooking strategies. Optimal utilization balances productivity with patient access.

Examples

  • 85% utilization means 85% of available slots are filled
  • Managing waitlists to fill last-minute cancellations
  • Strategic overbooking based on no-show patterns

mybcat Solutions

Learn how mybcat addresses schedule utilization:

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