Schedule Utilization
The percentage of available appointment slots that are actually filled with patient visits. A key metric for measuring practice capacity and revenue.
What Does This Mean?
Schedule utilization measures how effectively a practice fills its available capacity. Low utilization means empty chairs and lost revenue; high utilization maximizes provider productivity. Factors affecting utilization include no-shows, cancellations, booking gaps, and overbooking strategies. Optimal utilization balances productivity with patient access.
Examples
- 85% utilization means 85% of available slots are filled
- Managing waitlists to fill last-minute cancellations
- Strategic overbooking based on no-show patterns
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