Virtual Receptionist
A remote professional or service that handles incoming calls, scheduling, and patient communications for a healthcare practice.
What Does This Mean?
Virtual receptionists provide the functions of an in-house receptionist from a remote location. This can range from basic answering services that take messages to fully integrated solutions that schedule appointments directly into practice systems. The best virtual receptionist services combine trained healthcare professionals with technology for seamless patient experiences.
Examples
- Answering patient calls when in-house staff are busy
- Providing after-hours coverage
- Handling scheduling and basic patient inquiries
mybcat Solutions
Learn how mybcat addresses virtual receptionist:
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