Healthcare-Specific Patient Intake
We only serve healthcare. That focus means we understand your EMR, your insurance, and your patients.
Optometry & Ophthalmology
Optometry Answering Service That Understands Eye Care
Dedicated patient intake solutions for optometry and ophthalmology practices. We understand VSP vs EyeMed, medical vs routine visits, and provider scheduling preferences.
Dental
Dental Answering Service That Converts Callers to Patients
Patient intake and scheduling services designed for dental practices. From hygiene recalls to emergency appointments, we keep your chairs filled.
Veterinary
Veterinary Answering Service for Busy Animal Hospitals
Patient intake services that understand pet parents and animal hospital workflows. From wellness visits to emergencies, we handle it all.
MedSpa & Aesthetics
MedSpa Answering Service for Premium Patient Experiences
Patient intake services designed for aesthetic practices. We understand the consultation-driven nature of medspa services and convert inquiries into bookings.
Dermatology
Dermatology Answering Service for Medical & Cosmetic Practices
Patient intake for dermatology practices handling both medical and cosmetic services. We route appropriately and capture every opportunity.
Urgent Care
Urgent Care Answering Service for High-Volume Clinics
Patient intake services designed for urgent care centers handling high call volumes and walk-in traffic. We triage calls, manage wait times, and maximize patient throughput.
ENT & Audiology
ENT & Audiology Answering Service for Complex Scheduling
Patient intake services for ENT practices and audiology clinics. We handle surgical scheduling, hearing aid appointments, and complex multi-visit care coordination.
Why Industry Specialization Matters
Generic call centers don't understand healthcare. We do.
Insurance Expertise
VSP vs EyeMed. Delta Dental vs Cigna. We know the carriers, the eligibility rules, and the common patient questions for your specialty.
EMR Integration
We train on your specific system-whether that's Eyefinity, Dentrix, Cornerstone, or any other platform. Direct scheduling, not callbacks.
Workflow Knowledge
From patient intake to recall campaigns, we understand the unique workflows and terminology of your specialty.
Don't See Your Industry?
Book a discovery call to see how My Business Care Team can capture the revenue you're leaving on the table.
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