Healthcare-Specific Patient Intake
We only serve healthcare. That focus means we understand your EMR, your insurance, and your patients.
Optometry & Ophthalmology
Best Virtual Assistant for Optometrist Practices | BCAT
Dedicated patient intake solutions for optometry and ophthalmology practices. We understand VSP vs EyeMed, medical vs routine visits, and provider scheduling preferences.
Dental
Centralized Patient Access for Dental Groups & DSOs
Patient intake and scheduling services designed for dental practices. From hygiene recalls to emergency appointments, we keep your chairs filled.
Veterinary
Phone Support for Multi-Location Veterinary Groups
Patient intake services that understand pet parents and animal hospital workflows. From wellness visits to emergencies, we handle it all.
MedSpa & Aesthetics
Centralized Booking for Multi-Location MedSpas
Patient intake services designed for aesthetic practices. We understand the consultation-driven nature of medspa services and convert inquiries into bookings.
Dermatology
Phone Support for Multi-Location Dermatology Practices
Patient intake for dermatology practices handling both medical and cosmetic services. We route appropriately and capture every opportunity.
Urgent Care
Centralized Patient Access for Urgent Care Chains
Patient intake services designed for urgent care centers handling high call volumes and walk-in traffic. We triage calls, manage wait times, and maximize patient throughput.
ENT & Audiology
Phone Support for Multi-Location ENT & Audiology Groups
Patient intake services for ENT practices and audiology clinics. We handle surgical scheduling, hearing aid appointments, and complex multi-visit care coordination.
Why Industry Specialization Matters
Generic call centers don't understand healthcare. We do.
Insurance Expertise
VSP vs EyeMed. Delta Dental vs Cigna. We know the carriers, the eligibility rules, and the common patient questions for your specialty.
EMR Integration
We train on your specific system-whether that's Eyefinity, Dentrix, Cornerstone, or any other platform. Direct scheduling, not callbacks.
Workflow Knowledge
From patient intake to recall campaigns, we understand the unique workflows and terminology of your specialty.
Don't See Your Industry?
We're always expanding our specializations. Let's talk about your practice's specific needs.
Contact Us