ENT & Audiology Answering Service for Complex Scheduling
TL;DR: My Business Care Team handles complex ENT and audiology scheduling including surgical pre-authorization, hearing aid fittings, and multi-visit care coordination. We integrate with ModMed, AdvancedMD, and specialty audiology systems to manage your diverse service lines.
Patient intake services for ENT practices and audiology clinics. We handle surgical scheduling, hearing aid appointments, and complex multi-visit care coordination.
What is Patient Acquisition for ENT?
Patient acquisition for ENT and audiology practices involves managing complex multi-visit patient journeys across multiple service lines. It includes capturing surgical referrals, converting hearing evaluation inquiries into hearing aid sales, managing allergy patients, and coordinating care across multiple providers and specialties.
Key Metrics to Track
- Surgical case bookings
- Hearing aid conversion rate
- Multi-visit patient retention
- Referral-to-appointment rate
The Challenges You're Facing
We understand the unique operational challenges in ent practices.
Complex surgical scheduling coordination
Hearing aid fitting and follow-up management
Multi-provider specialty routing
Insurance authorization tracking
Allergy shot scheduling and tracking
How We Solve It
Industry-specific solutions designed for ent workflows.
We Integrate With Your Systems
Direct scheduling into your existing EMR/PM system:
Getting Started is Easy
Discovery Call
We learn your workflows, EHR, and pain points in a 30-minute call.
Integration
We connect to your phone system and EHR/PM. Most integrations complete in 3-5 days.
Go Live
Full team integration in 1-4 weeks depending on your workflows and EHR complexity.
ENT FAQ
How is this different from hiring a $10/hr VA?
VAs from gig platforms require you to train, manage, and replace them. We arrive ready-trained on optometry workflows, insurance (VSP vs EyeMed), and your EMR. You buy a managed team and results, not a person to babysit.
Do your team members actually understand healthcare?
Yes. We train specifically on healthcare workflows-insurance verification, recall protocols, and your provider preferences. This isn't generic call center staff reading scripts.
We're scaling to 5+ locations. Can you handle that?
That's exactly who we built this for. We function as your centralized intake backbone across every location-one team, one playbook, one dashboard.
What happens when someone on your team is sick?
Unlike hiring a single VA, we operate as a team with built-in redundancy. If one coordinator is out, another trained team member covers seamlessly. You never experience gaps in coverage.
Ready to Transform Your ENT Practice?
Book a discovery call to see how My Business Care Team can capture the revenue you're leaving on the table.
Schedule a Call