Patient Show & Recapture – Keep Your Schedule Full
Missed appointments are a waste of practice time, lost revenue for you, and a disruption of care for your patient. Relying on patients to reschedule appointments often leads to lapsed treatments, and a busy practice doesn’t have enough time to chase up every single no-show.
My Business Care Team’s optometry patient recapture service can help you become proactive about reducing your no-shows and getting patients back on track.
The Cost of Missed Appointments
When patients miss appointments, you lose revenue and the patient loses an opportunity for care. Fitting them in again can be a struggle, both for your practice and their schedule.
This means your busy front desk has to invest time and effort into optometry patient recalls — time taken from vital jobs like dealing with patient inquiries, managing calendars, and meeting the needs of a busy practice. In an ideal world, you want to increase patient care opportunities… not your admin time.
What’s Included in Patient Show & Recapture
When looking to reduce no-shows, optometry practices have a number of options, including My Business Care Team’s comprehensive patient show, recapture, and appointment confirmation service. You can enjoy:
- 12 Patient Touchpoints (call, text, email)
- Appointment confirmations
- Info collection (with custom data collection needs)
- Daily reporting
- Training, backup coverage, and managers
All starting from $960/2 weeks. This is a simple, effective service that streamlines and outsources admin so you can focus on delivering for patients.
Ideal for Optometry Practices That Rely on Patient Retention
The Patient Show & Recapture package is perfect for practices that need patient retention, including:
- High-volume offices: Reduce last-minute cancellations
- Multi-location clinics: You can standardize your recalls and confirmations across sites
- Growth-focused practices: You can build reliable patient attendance systems complete with daily reporting and custom info collection
Explore Our Other Service Packages
My Business Care Team offers a full range of end-to-end services, including:
- Never Miss an Appointment: AI + human receptionist coverage so you can always schedule appointments
- Get Paid: Covering insurance verification, billing, and payment collections
- Patient Promise Delivery: We help manage and track all patient orders
Ready to Reduce No-Shows and Reclaim Patients?
You can enjoy fast onboarding, customizable reminders, daily reporting, and effective, professional administration so you can focus on what really matters: delivering exceptional patient care.
Schedule a consultation and demo today!
Frequently Asked Questions
How do daily reports help my practice?
Daily reports give you all the information you need to make informed business decisions by letting you know how recall efforts, confirmations, and patient outcomes are changing thanks to recall and confirmation efforts.
How many times do you contact patients for recalls?
For optometry patient recalls, we offer 12 touchpoints across text, phone, and email.
Can you adjust reminders for multi-location practices?
We can standardize or adjust reminders for multi-location practices as necessary to support your specific goals.
