One Investment. Every Location Covered.
Centralized patient access pricing for healthcare groups. No per-location surprises, no per-call charges - just one team handling all your locations.
Multi-Location Healthcare Groups
3+ locations? We centralize your patient access operations across all sites with unified reporting, single-team consistency, and rollout support for acquisitions.
- ✓ Pilot 1-2 locations first
- ✓ Unified reporting by location
- ✓ Scale at your pace
- ✓ 30-day pilot available
All Plans
From single practices to enterprise groups
Starter
Perfect for practices ready to capture every call around the clock.
- All calls answered 24/7
- Human + AI coverage
- Dashboard & metrics reporting
- Medical answering services
Scale
For practices ready to scale with customizable workflows and full front desk support.
- 24/7 coverage with moderate customization
- Dedicated account manager
- Patient recalls
- Insurance verifications
- Appointment confirmations
- Front desk outsourcing
Enterprise
Multi-location groups with full virtual team support and complete customization.
- Everything in Scale
- 24/7 coverage with full customization
- Virtual assistants
- Medical scribes
- 30-day pilot available
- Custom integrations
Compare Plans
See what's included in each tier
| Feature | Starter | Scale | Enterprise |
|---|---|---|---|
| All calls answered 24/7 | ✓ | ✓ | ✓ |
| Human + AI coverage | ✓ | ✓ | ✓ |
| Dashboard & metrics reporting | ✓ | ✓ | ✓ |
| Medical answering services | ✓ | ✓ | ✓ |
| Moderate workflow customization | - | ✓ | ✓ |
| Full workflow customization | - | - | ✓ |
| Insurance verifications | - | ✓ | ✓ |
| Appointment confirmations | - | ✓ | ✓ |
| Patient recalls | - | ✓ | ✓ |
| Dedicated account manager | - | ✓ | ✓ |
| Front desk outsourcing | - | ✓ | ✓ |
| Virtual assistants | - | - | ✓ |
| Medical scribes | - | - | ✓ |
| 30-day pilot available | - | - | ✓ |
| Custom integrations | - | - | ✓ |
More Cost-Effective Than Hiring. More Effective Than Voicemail.
See how we compare to the real alternatives
Full-Time Receptionist
- Salary, benefits, training
- Sick days = no coverage
- Only 40 hours/week
- You manage, you replace
My Business Care Team
- Full managed team, always covered
- Business hours to 24/7 options
- Books directly into your EHR
- We manage everything
Replaces 2-3 FTEs across locations
Cost-effective Answering Service
- Message-taking only
- No EHR booking
- Patients wait for callbacks
- Lost appointments
Calculate Your ROI
The average practice loses $95,000-$150,000 per year to missed calls. Patient lifetime values range from $1,500 (veterinary) to $8,500+ (ENT surgical)-capturing just a few extra appointments pays for the service.
*Patient lifetime values vary: Veterinary ~$1,500 | Dental ~$3,000+ | MedSpa ~$2,500+ | ENT ~$8,500+
Our Satisfaction Guarantee
We're confident you'll see results. If you don't see improvement in your call answer rate and appointment bookings within the first 90 days, we'll work with you until you do-at no additional cost.
Pricing Questions
How does pricing work?
We use transparent weekly pricing based on your practice size and service level. No hidden fees, no per-call charges. You know exactly what you're paying each week.
Is there a contract?
We offer month-to-month service after an initial 90-day commitment. The 90 days allows proper training and integration. After that, you can cancel with 30 days notice.
What's the ROI?
Most practices see positive ROI within the first month. With the average missed call representing $2,400 in patient lifetime value, capturing just a few additional patients per month pays for the service.