Privacy Policy

Last updated: December 2024

1. Introduction

My Business Care Team ("MyBCAT," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybcat.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number)
  • Business information (practice name, role, number of locations)
  • Communications you send to us
  • Information provided when scheduling a consultation

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral source

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and requests
  • Send you marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (hosting, analytics, CRM)
  • Professional advisors (lawyers, accountants)
  • Government authorities when required by law

5. HIPAA Compliance

When handling Protected Health Information (PHI) on behalf of our healthcare clients, we operate as a Business Associate under HIPAA. We maintain administrative, technical, and physical safeguards to protect PHI and comply with all applicable HIPAA regulations.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. We use:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies to personalize content (with consent)

7. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of marketing communications
  • Data portability

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We use the following third-party services:

  • HubSpot (CRM and forms)
  • Google Analytics (website analytics)
  • Vercel (website hosting)

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

My Business Care Team
Email: privacy@mybcat.com
Website: mybcat.com