Optometry Redefined
Master Global Resourcing for Peak Performance
The definitive playbook for practice owners seeking to scale without sacrificing margins, sanity, or patient experience. Drawing from operational systems at Classic Vision Care and multi-location practices nationwide.
What You'll Learn
The Global Talent Advantage
Explores why the Philippines has become instrumental for scaling practices and building cohesive remote teams.
The Leaky Bucket Problem
Identifies revenue losses from missed calls, abandoned leads, and scheduling inefficiencies costing thousands monthly.
Lean Six Sigma for Healthcare
Applies optimization principles to eliminate waste and create predictable operational outcomes.
The EBITDA Multiplier
Demonstrates how operational efficiency directly impacts practice valuation and exit potential.
Hybrid Staffing Models
Designs balanced onshore-offshore teams maintaining patient satisfaction and profit margins.
Scaling Without Chaos
Provides frameworks for multi-location expansion without proportional management complexity.
"I didn't write this book to impress anyone. I wrote it because I wish it existed when I was struggling to scale."
- Ankit Patel
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