Streamline Your Optometry Practice with the Deluxe Virtual Assistant Package
Scalable Support that Fits Your Practice
At My Business Care Team, we know that not every optometry practice is the same. So, we offer scalable and flexible virtual assistant packages for optometry that meet the specific needs of your business.
Each package is fully managed by us so you don’t have to and we provide full backup teams, just in case. Our aim is to deliver an ‘office in a box’ service which perfectly aligns with your needs.
What’s Provided in the Deluxe Package?
So, what does the deluxe virtual assistants for optometrists package offer for your practice?
The functions included in this package are:
- Inbound phone support
- Make and modify appointments service
- Answer and delegate all inbound calls
- Response to all emails and text messages
- 4 phase onboarding process
Our 4 step process ensures that your practice gets the best possible virtual assistant. It consists of:
- SOP creation: Hiring and vetting using testing and behavior based interviews
- Training: Client process, technology systems, industry, cultural, and HIPAA
- Go live and ramp: Monitor metrics for performance and make adjustments
- Post Ramp: Ongoing monitoring metrics and performance
Built for Practices Big and Small
Don’t let the name put you off. Even if you have a small practice, the Deluxe virtual assistants for optometry package will suit your business. We provide daily operational support for new and growing practices as well as larger established ones.
Our services are perfect for those optometrists who are looking to focus more on patient care and less on administrative procedures, without hiring in-house staff.
Some businesses want a dependable front-office extension that can operate remotely—that’s where we come in. For busy practices like yours with a steady patient flow, we’re here to help you organize follow-ups and other admin tasks. Letting you focus on your patients’ care.
Explore Our Other Service Packages
We provide a range of service packages. As well as our Deluxe virtual assistants for optometrists package we also have an Ultimate and Custom solution.
The Ultimate package includes everything we offer in the Deluxe option with the addition of recalls, insurance verification and eligibility and confirmation of exams.
As the name suggests, the Custom option lets you create your own program based on your business’ needs and includes appointment scheduling and email and text response. Find out more here.
Ready to Offload Admin Work and Focus on Better Care?
If you’re ready to offload all that admin work and shift your focus to your patients’ care, call My Business Care Team today to arrange a consultation. The onboarding process is simple and straightforward with the flexibility to scale or switch packages as your business needs evolve.
