Seamless Integration With Your Practice Systems
TL;DR: My Business Care Team integrates directly with 50+ EHR and practice management systems including Eyefinity, Dentrix, ModMed, and more. Our team schedules appointments directly in your system—no message-taking or double entry required. Setup typically takes 3-5 days.
My Business Care Team integrates directly with your existing EHR/PMS, phone system, and communication tools. No double entry, no disconnected workflows—just seamless operations.
Is disconnected technology slowing down your practice?
Common Pain Points
- Previous services just took messages, didn't schedule
- Double data entry creates errors and wastes time
- Disconnected systems mean constant manual updates
- IT complexity makes change feel impossible
What's Included
Direct EHR/PMS Access
Our team schedules directly in your system—Eyefinity, Dentrix, ModMed, and many more.
Phone System Integration
Seamless connection to your existing phone system via forwarding, VoIP, or direct integration.
Real-Time Sync
Appointments, patient notes, and updates sync instantly—no delays or data gaps.
Secure Access
HIPAA-compliant access with role-based permissions and full audit trails.
Why Practices Choose This
What Practices Are Saying
"Honestly it was a godsend when we brought them in. You have taken a process that we were challenged with, we struggled, and once we got the little kinks figured out, you just run with it."
"It was amazing—patients and staff immediately noticed the difference. The phones were always answered, appointments stayed full, and my team in the office could focus on patients in front of them."
"The biggest thing I like about My Business Care Team is your manager. I talk directly to your managing team—they manage the remote staff. That's what I appreciate, it takes it off my plate."
"Turnover especially at the front desk is daunting. When we can systemize and use companies like My Business Care Team, we can hire for personality and take time training on the things we need them to do on the ground level. It's been phenomenal for profitability."
How It Works
System Assessment
We identify your EHR/PMS and determine the best integration approach.
Access Setup
Secure user accounts created with appropriate permissions for our team.
Testing & Validation
Full integration testing before any patient-facing work begins.
EHR & PMS Integrations FAQ
How is this different from hiring a $10/hr VA?
VAs from gig platforms require you to train, manage, and replace them. We arrive ready-trained on optometry workflows, insurance (VSP vs EyeMed), and your EMR. You buy a managed team and results, not a person to babysit.
Do your team members actually understand healthcare?
Yes. We train specifically on healthcare workflows-insurance verification, recall protocols, and your provider preferences. This isn't generic call center staff reading scripts.
We're scaling to 5+ locations. Can you handle that?
That's exactly who we built this for. We function as your centralized intake backbone across every location-one team, one playbook, one dashboard.
What happens when someone on your team is sick?
Unlike hiring a single VA, we operate as a team with built-in redundancy. If one coordinator is out, another trained team member covers seamlessly. You never experience gaps in coverage.
See It in Action
Real practices achieving real results with EHR & PMS Integrations.
Classic Vision Care
How Classic Vision Care Cut Costs, Grew Revenue by 33%, and Freed Staff to Focus on Patients
Dittman Eye Care
How Dittman Eye Care Scaled to 5 Locations Without Adding Front Desk Staff
Ready for EHR & PMS Integrations?
Book a discovery call to see how My Business Care Team can capture the revenue you're leaving on the table.
Schedule a Call