Virtual Medical Scribe Service for Healthcare Providers
TL;DR: My Business Care Team's virtual medical scribe service provides trained remote scribes who document patient encounters in real-time. Scribes work alongside providers via audio or video, completing notes during or immediately after visits—reducing documentation time by 2+ hours daily.
Remote medical scribes that handle clinical documentation in real-time. Reduce provider burnout, improve note quality, and reclaim hours each week for patient care.
How much time are your providers losing to documentation?
Common Pain Points
- Providers spend evenings and weekends catching up on notes
- Documentation burden reduces patient face time
- EHR complexity makes charting slow and frustrating
- Hiring in-person scribes is expensive and hard to staff
What's Included
Real-Time Documentation
Scribes document encounters as they happen via audio or video connection, so notes are done when the visit ends.
EHR Integration
Direct documentation into your EHR—Epic, Cerner, Athena, ModMed, and 50+ systems supported.
Specialty-Trained Scribes
Scribes trained in your specialty terminology, workflows, and documentation preferences.
Quality Assurance
All notes reviewed for accuracy, completeness, and compliance before finalization.
Why Practices Choose This
What Practices Are Saying
"Honestly it was a godsend when we brought them in. You have taken a process that we were challenged with, we struggled, and once we got the little kinks figured out, you just run with it."
"It was amazing—patients and staff immediately noticed the difference. The phones were always answered, appointments stayed full, and my team in the office could focus on patients in front of them."
"The biggest thing I like about My Business Care Team is your manager. I talk directly to your managing team—they manage the remote staff. That's what I appreciate, it takes it off my plate."
"Turnover especially at the front desk is daunting. When we can systemize and use companies like My Business Care Team, we can hire for personality and take time training on the things we need them to do on the ground level. It's been phenomenal for profitability."
How It Works
Workflow Assessment
We learn your documentation style, EHR workflows, and specialty requirements.
Scribe Training
Your dedicated scribe is trained on your preferences and templates.
Go Live
Start with supervised sessions, transition to full documentation support in 1-2 weeks.
Everything You Need to Know About Virtual Medical Scribe
What is a Virtual Medical Scribe?
A virtual medical scribe is a trained healthcare documentation specialist who works remotely to document patient encounters in real-time. Unlike in-person scribes who sit in the exam room, virtual scribes connect via audio or video to listen to patient encounters and complete clinical documentation as the visit happens.
The documentation burden on healthcare providers has reached crisis levels. Providers spend an average of 2-3 hours daily on documentation—often after clinic hours, cutting into personal time and contributing to the burnout epidemic affecting 63% of physicians.
My Business Care Team's virtual scribe service provides dedicated, specialty-trained scribes who handle your clinical documentation in real-time. When the patient visit ends, the note is complete. No more evening charting sessions. No more weekend catch-up. Just finished notes and time back in your day.
How Virtual Medical Scribing Works
Our virtual scribe service integrates into your workflow with minimal disruption:
Connection Setup: Your scribe connects via secure audio (phone/VoIP) or video (tablet/laptop in the exam room). You control the connection—starting and stopping as needed for sensitive discussions.
Real-Time Documentation: As you conduct the patient encounter, your scribe documents in real-time directly in your EHR. They capture chief complaint, history, exam findings, assessment, and plan using your templates and preferences.
Provider Review: At the end of the encounter—or at the end of the day for batch review—you review and sign the notes. Most providers find review takes 1-2 minutes per note versus 10-15 minutes for self-documentation.
Quality Assurance: All notes undergo QA review before finalization to ensure accuracy, completeness, and compliance with documentation standards.
Continuous Improvement: Your scribe learns your style, terminology, and preferences over time. The longer you work together, the more efficient the documentation becomes.
Who Benefits from Virtual Medical Scribes?
Virtual scribing delivers the most value for providers facing documentation burden:
High-Volume Providers: If you see 20+ patients daily, documentation time compounds quickly. Virtual scribing can recover 2+ hours daily—time that can be spent seeing additional patients, going home earlier, or both.
Providers Experiencing Burnout: Documentation is the #1 contributor to physician burnout. If charting is consuming your evenings and weekends, virtual scribing can restore work-life balance.
Specialty Practices: Complex specialties with detailed documentation requirements (dermatology, orthopedics, cardiology) benefit significantly from trained scribes who understand specialty-specific terminology and workflows.
Practices Where In-Person Scribes Aren't Practical: Some practices lack space for an additional person in exam rooms. Virtual scribing provides the same documentation support without the physical presence.
Cost-Conscious Practices: Virtual scribes typically cost 40-60% less than in-person scribes while delivering comparable documentation quality and time savings.
Virtual Scribes vs In-Person Scribes vs AI Documentation
In-Person Scribes: Physical presence in the exam room allows for non-verbal cue capture and immediate clarification. But in-person scribes are expensive, require physical space, and are subject to availability and turnover issues.
AI Documentation (Ambient Listening): AI tools are improving but still struggle with medical accuracy, speaker identification, and complex clinical reasoning. They work best as first drafts requiring significant provider editing.
Voice Dictation: Provider dictation saves some time but still requires provider effort during or after encounters. It's faster than typing but not as efficient as having someone else document entirely.
My Business Care Team Virtual Scribes: Human intelligence with remote flexibility. Our scribes understand clinical context, ask clarifying questions when needed, and produce complete, accurate notes. Cost-effective and scalable without the space and staffing challenges of in-person scribes.
Virtual Medical Scribe FAQ
How does the audio/video connection work?
We use HIPAA-compliant connection methods—typically a dedicated phone line or secure video application. You control when the connection is active. Most providers use a tablet or speakerphone in the exam room.
Will patients be uncomfortable with a remote scribe?
Most patients are comfortable once introduced to the concept. Providers typically explain briefly at the start of the visit. Patient acceptance rates exceed 95% in our experience.
How do scribes learn my documentation style?
During onboarding, we review your existing notes, templates, and preferences. Your scribe works supervised for the first 1-2 weeks, with regular feedback sessions to refine their understanding of your style.
What EHR systems do you support?
We support 50+ EHR systems including Epic, Cerner, Athena, ModMed, eClinicalWorks, DrChrono, and many specialty-specific systems. Our scribes are trained on your specific system.
What if I need to discuss something sensitive with a patient?
You control the connection. Simply mute or disconnect when needed for sensitive discussions, and reconnect when ready to continue documentation.
Ready for Virtual Medical Scribe?
Book a discovery call to see how My Business Care Team can capture the revenue you're leaving on the table.
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