Your Office in a Box: All-in-One Virtual Assistant Services for Optometrists
Are you still using a traditional VA? With My Business Care Team you can upgrade to virtual assistant 2.0 and boost your business in the process.. With our all-in-one packages, you’ll have more time for patient care and spend less time sorting out admin. The benefits of having a complete team ready to plug into your optometry practice are clear—especially with our built-in redundancy and backups.
What is an “Office in a Box” for Optometrists?
Your ‘office in a box’ will handle all your front desk duties and admin that consume so much of your time. The team of VAs will take care of billing and patient support among other things, freeing your time to build your business.
With all this virtual assistance at your fingertips, the opportunity to scale your business is even more apparent. You won’t have the headache of hiring extra staff in the traditional way, with all the pitfalls that can involve.
Our teams are fully trained in your processes and technology. You also benefit from our ongoing monitoring of metrics for performance and any necessary adjustments.
Everything You Need, Nothing You Don’t
To help you appreciate everything that comes in your ‘office in a box’, here are the functions that we cover:
- Appointment Scheduling – Make and modify appointments
- Insurance processing – Including filing and follow up
- Inbound and outbound patient communication – Phone support, respond to text and email messages/li>
- Chat prep and EHR updates – Accurate and timely note entry into EHR systems
- Inventory management – Track stock levels, set reorder points and generate reports.
- General admin – to keep your practice working smoothly and effectively.
Of course, every optometry practice is different. We have full flexibility and customization of our coverage—designed to make your life easier and your business more efficient. Integration with existing systems means everything is ready to go from day one.
Built-In Redundancy and Backup Teams
We ensure that there are no gaps in the service we provide. This is why we have built-in redundancy and backup teams as standard. If a VA from your primary care team is unavailable, there is always someone to step in and provide support to your business. All of our backup staff are trained to use your systems and processes to ensure a smooth transition.
This is our commitment to continuity of service through zero downtime and providing our clients with worry-free coverage.
Scale Without the Overhead
Having a ready-to-go team straight out of the box is less costly and more efficient for your business. You don’t have to worry about the overheads of hiring and then training new staff as well as the associated costs and headaches of in-house management.
With our all-in-one model, you can scale your optometry practice in a highly-efficient and low-risk way, which will benefit you and your patients. Are you
Ready to Unpack Your Office in a Box? Call us today for a consultation or demo to learn more.
