Analytics Feb 4, 2026 Patient Reactivation ROI: Simple Calculation Framework Patient reactivation costs 5-25x less than acquisition. ROI formula, benchmarks (50-140x returns), and measurement framework. By Ankit Patel
Analytics Feb 4, 2026 Patient Recall Segmentation: Who to Call First (and Why) Segment your recall list for maximum impact. Prioritization frameworks and criteria for deciding who gets called first. By Ankit Patel
Operations Jan 13, 2026 KPI Dashboard for Multi-Location Intake: What to Measure (With Benchmarks) The 10 essential intake KPIs every multi-location healthcare group should track, with benchmarks for dental, optometry, and veterinary practices. Includes dashboard template. By Ankit Patel