Practice Growth Feb 23, 2026 Reactivation Without Discounts: Scripts and Offers That Work Reactivate dormant patients without discounts. Value-driven scripts and messaging that bring patients back. By Ankit Patel
Enterprise Feb 18, 2026 Dental Acquisition Due Diligence: Patient Retention Red Flags Patient retention red flags experienced acquirers look for during dental practice due diligence. Identify risks before closing. By Ankit Patel
Enterprise Feb 15, 2026 DSO Patient Retention Strategy: Scaling to 10+ Locations DSOs with 10+ locations build retention systems that achieve 80%+ recall rates. Centralized tech and standardized workflows. By Ankit Patel
Enterprise Feb 13, 2026 Multi-Location Healthcare EBITDA: Retention Protects Margins 10% retention improvement can add 1-2 turns to EBITDA multiple. How patient retention impacts multi-location healthcare value. By Ankit Patel
Optometry Feb 10, 2026 Optometry Recall Campaigns: Beat the January Slump Optometry recall campaigns can achieve 85% recall rates and 50x+ ROI. Learn timing, messaging, and multi-channel strategies to fill the January slump By Ankit Patel
Dental Feb 9, 2026 Dental Hygiene Recall Rates: The Key DSO Valuation Driver Dental hygiene recall rates are the #1 driver of practice valuation. Learn benchmarks (65-74% average, 85%+ optimal), revenue impact, and strategies for DSO By Ankit Patel
Enterprise Feb 8, 2026 Healthcare Call Center ROI: Enterprise Calculation Framework Framework for calculating healthcare call center ROI at enterprise scale. Cost components and revenue benchmarks. By Ankit Patel
Enterprise Feb 6, 2026 Healthcare Operations M&A Integration: Patient Retention Playbook Post-acquisition playbook for patient retention during M&A integration. Phase-by-phase guidance for DSOs and PE groups. By Ankit Patel
Practice Growth Feb 4, 2026 Patient Recall Scripts: Phone and SMS Templates That Get Results Patient recall scripts for phone and SMS that increase response rates by 20-30%. Includes objection handling and timing. By Ankit Patel
Practice Growth Feb 2, 2026 Patient Recall Services for Multi-Location Healthcare Learn what patient recall services are, when multi-location healthcare groups should outsource recall, and how to evaluate providers. Includes ROI benchmarks By Ankit Patel
