Virtual Staffing Jun 20, 2025 Overwhelmed? How a Virtual Team Fills the Gap Overwhelmed and understaffed? Virtual assistants handle scheduling, calls, and admin tasks so your optometry team can focus on patient care. By Ankit Patel
Virtual Staffing Jun 17, 2025 5 Signs You're Ready to Scale Your Optometry Practice – and How a Virtual Assistant Team Can Get You There Faster Spot the 5 key indicators your optometry practice is ready to scale and see how a virtual assistant team accelerates growth without adding overhead. By Ankit Patel
Virtual Staffing Oct 18, 2023 Standing Out in a Crowded Market: Strategic Positioning for Optometry Practices Differentiate your optometry practice with a clear USP, ideal patient profile, and value proposition that attracts loyal patients in a crowded market. By Ankit Patel
Virtual Staffing Aug 21, 2023 BPO Security and Compliance for Eye Care Stay HIPAA-compliant while outsourcing. See how BPO providers protect patient data, pass security audits, and keep your eye care practice safe. By Ankit Patel
Virtual Staffing Jul 28, 2023 Compliance and security in utilizing virtual assistants in optometry and ophthalmology Protect patient data when using virtual assistants. Practical HIPAA compliance, secure communication, and cross-border data transfer guidance for eye care. By Ankit Patel
Virtual Staffing Jul 25, 2023 How to Train Virtual Assistants for Your Eye Care Practice Train overseas VAs to deliver exceptional eye care support. Covers SOPs, cultural coaching, AOA paraoptometric materials, and ongoing performance evaluation. By Ankit Patel
Virtual Staffing Jul 20, 2023 6 Best Practices for Managing Your Outsourced Customer Service Team Master the 6 best practices for managing outsourced teams in optometry, from hiring and cultural training to quality audits and compliance oversight. By Ankit Patel
Virtual Staffing Jul 14, 2023 How outsourced customer service boosts patient satisfaction in optometry practices Free your clinical staff from admin overload. See how outsourcing billing, scheduling, and recall drives higher patient satisfaction and boosts revenue. By Ankit Patel
Virtual Staffing Jul 11, 2023 Busting myths: addressing concerns about customer service outsourcing in eye care Optometry practices often hesitate to outsource. Learn the truth about customer service outsourcing and how it can transform your practice operations. By Ankit Patel
Virtual Staffing Jul 7, 2023 Costs and Benefits of Outsourcing Customer Service One practice boosted revenue per patient by 33% through outsourcing. Weigh the real costs and benefits of BPO for your eye care clinic. By Ankit Patel