90-Day Integration Playbook for Healthcare Acquisitions: The Intake Sprint
Week-by-week guide for integrating patient intake operations after healthcare practice acquisition. Tactical playbook for PE operating partners and DSO integration teams.
Veterinary Call Service Texas: Multi-Location Solutions for Growing Groups
Texas veterinary groups face unique challenges: extreme weather events, geographic spread, and DVM shortages. Multi-location call solutions designed for Texas's fast-growing veterinary market.
Dental Answering Service California: Multi-Location Solutions for DSOs
California DSOs face unique intake challenges: competitive markets, diverse patient populations, and staffing difficulties. Multi-location solutions designed for California's largest dental market.
After-Hours Veterinary Call Management: Models That Work for Multi-Location Groups
Four after-hours models for veterinary groups compared: DVM on-call, triage-first, virtual triage nurses, and telemedicine hybrid. Includes cost analysis and implementation guide.
Centralized vs. Distributed Intake: A Decision Framework for Healthcare Groups
Should you centralize patient intake or keep it at each location? A strategic framework for multi-location healthcare groups, including when hybrid models make sense.
The Optometry Group's Guide to Integrated Retail-Clinical Intake
How multi-location optometry groups handle the dual challenge of clinical scheduling and optical retail. Includes call routing framework, scripts, and capture rate optimization.
KPI Dashboard for Multi-Location Intake: What to Measure (With Benchmarks)
The 10 essential intake KPIs every multi-location healthcare group should track, with benchmarks for dental, optometry, and veterinary practices. Includes dashboard template.
Veterinary Emergency Triage: Phone Protocols That Save Lives and Staff Time
A complete phone triage protocol framework for multi-location veterinary groups. Includes decision trees for 15 common scenarios, staff training guidelines, and after-hours integration.
DSO Integration Playbook: Standardizing Intake Across Acquired Dental Practices
A 90-day framework for standardizing patient intake across acquired dental practices. The definitive guide for DSO operators and PE-backed dental groups.
The Healthcare Front Desk Staffing Crisis: 2025 Data and Trends
Healthcare front desk turnover reached 30-40% in 2024. Examine the data, underlying causes, and why traditional hiring approaches fail to resolve the crisis for multi-location groups.
Multi-Location Healthcare Intake Solutions: The Complete Guide (2025)
Multi-location healthcare groups lose $500,000-$1,500,000 annually to intake inefficiencies, and most don't know it. This guide provides the complete framework for evaluating, selecting, and implementing intake solutions.