Patient Intake & Healthcare Practice Growth Blog

Page 7 of 7. Browse older articles on patient intake, practice growth, and healthcare operations.

Technology Aug 14, 2023

Pros of Inbound Call Services for Optometrists

Inbound call services boost patient retention, capture missed revenue, and free optometrists to focus on clinical care instead of phone interruptions.

By Ankit Patel

Technology Aug 11, 2023

Operational Efficiency in Optometry

Use our tiered maturity model to assess and improve your optometry clinic's operational efficiency, from reactive firefighting to innovative best practices.

By Ankit Patel

Technology Aug 11, 2023

Streamlining Your Practice with Appointment Setting

Modern appointment-setting tools help optometry practices cut no-shows, reduce phone tag, and give patients the scheduling convenience they expect.

By Ankit Patel

Technology Aug 9, 2023

Streamlining patient intake for eye care practices

Reduce wait times and boost patient satisfaction with these practical tips for streamlining your optometry intake process, from paperwork to scheduling.

By Ankit Patel

Technology Aug 8, 2023

How to leverage outsourcing in your eye care practice

A practical outsourcing primer for eye care practices: which functions deliver the highest ROI, where to start, and common pitfalls to avoid.

By Ankit Patel

Technology Aug 1, 2023

Avoid outsourcing mistakes in optometry

Outsourcing can cut your admin costs by 30%. Or it can create a nightmare. Here are the corners you can't afford to cut.

By Ankit Patel

Virtual Staffing Jul 28, 2023

Compliance and security in utilizing virtual assistants in optometry and ophthalmology

Protect patient data when using virtual assistants. Practical HIPAA compliance, secure communication, and cross-border data transfer guidance for eye care.

By Ankit Patel

Virtual Staffing Jul 25, 2023

How to Train Virtual Assistants for Your Eye Care Practice

Train overseas VAs to deliver exceptional eye care support. Covers SOPs, cultural coaching, AOA paraoptometric materials, and ongoing performance evaluation.

By Ankit Patel

Virtual Staffing Jul 20, 2023

6 Best Practices for Managing Your Outsourced Customer Service Team

Master the 6 best practices for managing outsourced teams in optometry, from hiring and cultural training to quality audits and compliance oversight.

By Ankit Patel

Technology Jul 19, 2023

Ensuring Compliance and Security with Your Outsourced Customer Service Team

You became an OD to help patients, not manage data security. See how BPO partners handle HIPAA compliance, encryption, and breach prevention for you.

By Ankit Patel

Virtual Staffing Jul 14, 2023

How outsourced customer service boosts patient satisfaction in optometry practices

Free your clinical staff from admin overload. See how outsourcing billing, scheduling, and recall drives higher patient satisfaction and boosts revenue.

By Ankit Patel

Virtual Staffing Jul 11, 2023

Busting myths: addressing concerns about customer service outsourcing in eye care

Optometry practices often hesitate to outsource. Learn the truth about customer service outsourcing and how it can transform your practice operations.

By Ankit Patel

Virtual Staffing Jul 7, 2023

Costs and Benefits of Outsourcing Customer Service

One practice boosted revenue per patient by 33% through outsourcing. Weigh the real costs and benefits of BPO for your eye care clinic.

By Ankit Patel

Technology Jun 30, 2023

6 Irresistible Reasons Why Hiring Remote Workers Can Transform Your Optometry Business

Remote staffing reduced my non-doctor payroll by 30% while increasing revenue. Learn how optometry practices benefit from virtual team members.

By Ankit Patel