Patient Intake & Healthcare Practice Growth Blog

Page 8 of 9. Browse older articles on patient intake, practice growth, and healthcare operations.

Technology Sep 6, 2023

Conducting a Cost-Benefit Analysis of BPO in Optometry

Run a cost-benefit analysis before outsourcing. Use our framework to quantify savings, weigh risks, and decide if BPO is right for your optometry practice.

By Ankit Patel

Technology Aug 29, 2023

Selecting a BPO Provider for Your Optometry Practice

Choosing the wrong BPO wastes time and money. Evaluate optometry outsourcing partners on domain expertise, cost structure, and long-term value.

By Ankit Patel

Technology Aug 22, 2023

Successfully Transitioning to a BPO Model in Optometry

Business process outsourcing (BPO) involves contracting specialized external companies to handle essential business functions like billing, customer service,...

By Ankit Patel

Virtual Staffing Aug 21, 2023

BPO Security and HIPAA Compliance for Eye Care Practices

Stay HIPAA-compliant while outsourcing. See how BPO providers protect patient data, pass security audits, and keep your eye care practice safe.

By Ankit Patel

Technology Aug 16, 2023

Technology Boosting Operational Efficiency in Optometry

From EHRs to AI-powered scheduling tools, discover which technologies save optometry clinics up to $26K annually and boost patient volume by 30%.

By Ankit Patel

Technology Aug 16, 2023

Why Every Optometry Practice Needs a Booking Service

Online booking gives patients 24/7 scheduling access while cutting admin work for your staff. See why every optometry practice needs a booking service.

By Ankit Patel

Technology Aug 14, 2023

Benefits of Inbound Call Services for Optometry Practices

Inbound call services boost patient retention, capture missed revenue, and free optometrists to focus on clinical care instead of phone interruptions.

By Ankit Patel

Technology Aug 11, 2023

Operational Efficiency in Optometry: A Maturity Model

Use our tiered maturity model to assess and improve your optometry clinic's operational efficiency, from reactive firefighting to innovative best practices.

By Ankit Patel

Technology Aug 11, 2023

Streamlining Your Practice with Appointment Setting

Modern appointment-setting tools help optometry practices cut no-shows, reduce phone tag, and give patients the scheduling convenience they expect.

By Ankit Patel

Technology Aug 9, 2023

Streamlining patient intake for eye care practices

Reduce wait times and boost patient satisfaction with these practical tips for streamlining your optometry intake process, from paperwork to scheduling.

By Ankit Patel

Technology Aug 8, 2023

How to leverage outsourcing in your eye care practice

A practical outsourcing primer for eye care practices: which functions deliver the highest ROI, where to start, and common pitfalls to avoid.

By Ankit Patel

Technology Aug 1, 2023

5 Outsourcing Mistakes That Hurt Optometry Practices

Outsourcing can reduce admin costs by 30%, but common mistakes undermine results. Learn the five pitfalls optometry groups must avoid to protect quality.

By Ankit Patel

Virtual Staffing Jul 28, 2023

Compliance and security in utilizing virtual assistants in optometry and ophthalmology

Protect patient data when using virtual assistants. Practical HIPAA compliance, secure communication, and cross-border data transfer guidance for eye care.

By Ankit Patel

Virtual Staffing Jul 25, 2023

Training Virtual Assistants for Eye Care Practice Teams

Train overseas VAs to deliver exceptional eye care support. Covers SOPs, cultural coaching, AOA paraoptometric materials, and ongoing performance evaluation.

By Ankit Patel

Virtual Staffing Jul 20, 2023

Managing Outsourced Healthcare Customer Service Operations

Master the 6 best practices for managing outsourced teams in optometry, from hiring and cultural training to quality audits and compliance oversight.

By Ankit Patel

Technology Jul 19, 2023

HIPAA Compliance and Security for Outsourced Care Teams

You became an OD to help patients, not manage data security. See how BPO partners handle HIPAA compliance, encryption, and breach prevention for you.

By Ankit Patel

Virtual Staffing Jul 14, 2023

How outsourced customer service boosts patient satisfaction in optometry practices

Free your clinical staff from admin overload. See how outsourcing billing, scheduling, and recall drives higher patient satisfaction and boosts revenue.

By Ankit Patel

Virtual Staffing Jul 11, 2023

Debunking the Top Eye Care Outsourcing Myths for Clinics

Optometry practices often hesitate to outsource. Learn the truth about customer service outsourcing and how it can transform your practice operations.

By Ankit Patel