Standardize Before Centralizing Optometry Scheduling
How multi-location optometry groups standardize appointment types, metrics, and reporting before centralizing scheduling, plus a phased rollout plan.
Patient Access Operations
Browse all Patient Access Operations articles from the mybcat blog.
2 articles
Diagnose Missed-Call Routing Across Optometry Sites
A local diagnostic for multi-location optometry groups to document missed-call paths, define call measures, and review routing options.