Patient Intake & Healthcare Practice Growth Blog

Page 4 of 9. Browse older articles on patient intake, practice growth, and healthcare operations.

Practice Management Jan 20, 2026

How to Sell Your Optometry Practice in 2025-2026: The Complete Exit Strategy Guide

Buyer types, PE acquirer landscape, tax implications, due diligence, and a 1-3 year preparation timeline for optometry practice owners planning an exit.

By Ankit Patel

Operations Jan 19, 2026

Veterinary Call Service Texas | Multi-Location Solutions

Texas veterinary call services built for multi-location groups. Explore 24/7 triage, emergency protocols, and regional intake strategies for growing practices.

By Ankit Patel

Operations Jan 18, 2026

Dental Answering Service California | DSO Solutions

California DSOs face unique intake challenges from multilingual demand to high competition. Learn how HIPAA-compliant answering services solve them at scale.

By Ankit Patel

Growth Jan 17, 2026

Revenue Per Call Benchmarks for Healthcare Groups (2025)

2025 revenue per call benchmarks: Dental $47, Optometry $38, Veterinary $78. Original research from 150+ multi-location healthcare groups reveals ROI.

By Ankit Patel

Operations Jan 16, 2026

After-Hours Veterinary Call Management: 4 Proven Models

Compare four after-hours veterinary call models including DVM on-call, answering service, hybrid, and AI triage to find the best fit for your group.

By Ankit Patel

Operations Jan 15, 2026

Centralized vs Distributed Intake for Healthcare Groups

Strategic framework for choosing centralized, distributed, or hybrid intake models. Make the right decision for your multi-location healthcare group.

By Ankit Patel

Operations Jan 14, 2026

Optometry Retail and Clinical Intake: A Dual Guide

Discover how multi-location optometry groups unify retail and clinical intake workflows to boost capture rates and streamline patient scheduling.

By Ankit Patel

Operations Jan 13, 2026

Multi-Location Intake KPI Dashboard With Key Benchmarks

10 essential intake KPIs for multi-location healthcare with industry benchmarks. Track answer rates, conversion, and more for dental, optometry, and vet.

By Ankit Patel

Growth Jan 12, 2026

Pre-Sale Operational Cleanup: Intake Systems That Boost Valuation

What PE buyers actually evaluate in healthcare intake operations. A 12-month roadmap for practice owners preparing for exit, with specific metrics and improvements that increase valuation multiples.

By Ankit Patel

Technology Jan 11, 2026

The Human + AI Hybrid Model: Why 'Both' Beats 'Either/Or' in Healthcare Intake

AI excels at routine scheduling but fails on complex calls. Human-only services are expensive at scale. The hybrid model routes the right calls to the right handler. Here's how it works.

By Ankit Patel

Growth Jan 10, 2026

DSO Case Study: 81% Fewer Missed Calls Across 15 Locations

See how a 15-location DSO recovered $108,000/month by reducing missed calls 81%. Real metrics and 90-day implementation timeline for dental groups.

By Ankit Patel

Practice Management Jan 10, 2026

Essential Optometric Practice Equipment: A Complete Guide

Discover the must-have optometric practice equipment for your new clinic. From exam lanes to diagnostic tools, build a profitable practice from day one.

By MyBCAT Team

Practice Management Jan 10, 2026

Optometry Practice Finances: A Complete Guide

The average practice loses $150K/year to financial mismanagement. See real revenue benchmarks, overhead ratios, and tax strategies from 500+ OD offices.

By Ankit Patel

Practice Management Jan 10, 2026

Optometry Practice Location: How to Choose the Right Site

Learn how to select the ideal optometry practice location. Site selection factors, demographics, costs, and visibility tips for practice success.

By MyBCAT Team

Practice Management Jan 10, 2026

Optometry Practice Staffing: Hire and Retain Top Talent

Proven optometry practice staffing strategies to hire, train, and retain top talent. Reduce turnover and boost patient satisfaction with our guide.

By MyBCAT Team

Practice Management Jan 9, 2026

Optometry Equipment Checklist | New Practice Startup

Complete optometry equipment and technology checklist for new practices. Covers exam room essentials, diagnostic tools, and practice management systems.

By Ankit Patel

Operations Jan 9, 2026

Veterinary Emergency Triage: Phone Protocols That Save Lives and Staff Time

A complete phone triage protocol framework for multi-location veterinary groups. Includes decision trees for 15 common scenarios, staff training guidelines, and after-hours integration.

By Ankit Patel

Growth Jan 8, 2026

EBITDA Impact Calculator (Intake Optimization ROI)

Calculate how intake optimization impacts your EBITDA and practice valuation. Built for CFOs and PE-backed healthcare group operators evaluating ROI.

By Ankit Patel