Technology Dec 18, 2025 Missed Call Revenue Calculator for Healthcare Groups Estimate how much revenue your practice loses to missed calls. Use our calculator to see the ROI of improving call handling and patient access. By Ankit Patel
Virtual Staffing Jan 30, 2025 How to Assess Your Staff to Ensure the Best Patient Care Your staff is the first thing patients judge. Here's how to actually measure if they're helping or hurting your practice. By Ankit Patel
Technology Jan 21, 2025 How MyBCAT Handles Emergencies for Your Practice What happens when a patient calls with sudden vision loss at 4:47 PM on a Friday? Here's how we handle the calls that can't wait. By Ankit Patel
Virtual Staffing Dec 3, 2024 How to Reduce Administrative Costs in Optometry and Ophthalmology Practices Your non-doctor payroll should be around 24% of revenue. If you're way over that, here's where you're probably bleeding money. By Ankit Patel
Technology Dec 20, 2023 Optometrist Call Management: A Key to Patient Service Effective optometrist call management is crucial for any eye care practice aiming to deliver outstanding patient service. It's the backbone [...] By Ankit Patel
Technology Nov 22, 2023 Insurance Claim Processing for Optometry Practices Insurance claim delays hurt cash flow and patient satisfaction. Learn proven strategies to streamline claim processing and reduce denials in your practice. By Ankit Patel
Technology Nov 16, 2023 Inventory Management Strategies for Optometry Like other small businesses, many optometric practices do not track optical inventory, or it's a manual inventory management process. It's [...] By Ankit Patel
Technology Nov 10, 2023 Legal and Regulatory Compliance in Optometry Legal and regulatory compliance is usually a fairly unexciting aspect of an optometry business. Yet, it’s a really really important [...] By Ankit Patel
Technology Oct 24, 2023 Are Administrative Functions Hurting Your Practice? Administrative burden hurts optometry practices. Learn how to streamline operations and focus more time on patient care. By Ankit Patel
Technology Oct 21, 2023 Managing Online Reputations in Optometry Online reviews and ratings hold tremendous influence over an optometry practice's reputation and ability to attract new patients. Over 72% [...] By Ankit Patel
Technology Oct 20, 2023 Better Call Support for Your Optometry Practice Call support matters when crafting a more efficient optometry practice. Conversations, many of them are lengthy, between your office and [...] By Ankit Patel
Technology Sep 20, 2023 AI: Your Secret Weapon for Eye Care Efficiency How eye care practices are actually using AI today to save time, reduce admin headaches, and see more patients—plus what's coming next. By Ankit Patel
Technology Aug 11, 2023 Streamlining Your Practice with Appointment Setting As an optometrist, providing exceptional eye care to your patients is your top priority. However, efficiently managing appointments is crucial [...] By Ankit Patel
Technology Aug 9, 2023 Streamlining patient intake for eye care practices Opening the doors to an optometry practice means having various processes in place. If your experience was anything like ours, [...] By Ankit Patel
Technology Jul 19, 2023 Ensuring Compliance and Security with Your Outsourced Customer Service Team If you're like us, you didn't get a degree in ophthalmology or optometry because you were passionate about data security [...] By Ankit Patel
Virtual Staffing Jul 11, 2023 Busting myths: addressing concerns about customer service outsourcing in eye care Optometry practices often hesitate to outsource. Learn the truth about customer service outsourcing and how it can transform your practice operations. By Ankit Patel
Technology Jun 30, 2023 6 Irresistible Reasons Why Hiring Remote Workers Can Transform Your Optometry Business Remote staffing reduced my non-doctor payroll by 30% while increasing revenue. Learn how optometry practices benefit from virtual team members. By Ankit Patel
