Technology Dec 15, 2025 AI Receptionist vs. Virtual Front Desk vs. Answering Service: A Decision Framework for Healthcare Groups AI receptionist, virtual front desk, answering service: what's the difference? This decision framework helps multi-location healthcare groups choose the right... By Ankit Patel
Technology Dec 9, 2025 The $1.2M Leak: How Multi-Location Healthcare Groups Lose Revenue to Missed Calls Multi-location healthcare groups lose an average of $1.2 million annually to missed calls. This data-driven analysis breaks down the math behind the revenue... By Ankit Patel
Virtual Staffing Jun 20, 2025 Overwhelmed? How a Virtual Team Fills the Gap Is your optometry practice currently overwhelmed and understaffed? If so, there's help available in the form of a virtual team [...] By Ankit Patel
Virtual Staffing Jun 17, 2025 5 Signs You're Ready to Scale Your Optometry Practice – and How a Virtual Assistant Team Can Get You There Faster Don't miss the signs that you're ready to scale your optometry practice. Check out the five indicators that you need [...] By Ankit Patel
Virtual Staffing Jan 30, 2025 How to Assess Your Staff to Ensure the Best Patient Care Your staff is the first thing patients judge. Here's how to actually measure if they're helping or hurting your practice. By Ankit Patel
Virtual Staffing Jan 28, 2025 Spanish-Speaking Staff for Eye Care Practices 41 million Spanish speakers in the US. How many are choosing your competitor because they can actually communicate with them? By Ankit Patel
Technology Jan 23, 2025 Building Patient Loyalty Through Great Service The awkward truth about patient satisfaction: it has almost nothing to do with clinical outcomes and everything to do with how people feel. By Ankit Patel
Virtual Staffing Dec 3, 2024 Streamlining Your Practice with Remote Staffing Running a busy optometry or ophthalmology practice means constantly juggling patient care and administrative tasks. What if you could focus [...] By Ankit Patel
Technology Nov 16, 2023 Inventory Management Strategies for Optometry Like other small businesses, many optometric practices do not track optical inventory, or it's a manual inventory management process. It's [...] By Ankit Patel
Technology Nov 13, 2023 The Complete Guide to Running a Private Optometric Practice Defining success in private practice ownership is a personal journey that reflects an individual's unique vision and professional aspirations. As [...] By Ankit Patel
Technology Nov 10, 2023 Legal and Regulatory Compliance in Optometry Legal and regulatory compliance is usually a fairly unexciting aspect of an optometry business. Yet, it’s a really really important [...] By Ankit Patel
Technology Nov 9, 2023 Work-Life Balance for Optometry Practice Owners For optometrists, the demands of patient care, clinic management, and a thousand different things can be overwhelming and often overshadows [...] By Ankit Patel
Technology Nov 8, 2023 Financial Sustainability for Optometry Practices Financial sustainability requires strategic planning and smart operational decisions. Learn how to build a thriving optometry practice that lasts. By Ankit Patel
Technology Nov 7, 2023 Effective Hiring and Training Strategies for Optometrists Staffing an optometry clinic with talented team members is one of the most important investments you can make for your [...] By Ankit Patel
Technology Nov 2, 2023 Optimizing Patient Production in Optometry Patient production measures the overall volume of patients and the associated revenue generation. It can be the difference between a [...] By Ankit Patel
Technology Nov 1, 2023 What to Know About Joining an Optometric Buying Group Optometric alliances or buying groups are a useful tool for private optometry practices. They are organizations for eye care professionals, [...] By Ankit Patel
Technology Oct 31, 2023 Starting an Optometric Practice 101 Starting an optometric practice is a blend of excitement, fear, and meticulous planning to help prepare for the unknown. For [...] By Ankit Patel
Technology Oct 21, 2023 Managing Online Reputations in Optometry Online reviews and ratings hold tremendous influence over an optometry practice's reputation and ability to attract new patients. Over 72% [...] By Ankit Patel
Technology Oct 17, 2023 Joining an Optometric Management Service Organization The healthcare industry is witnessing a significant expansion, underscored by the growth in the global eye care market, which reached [...] By Ankit Patel
Technology Oct 16, 2023 Simplifying Optometric Administrative Workload The operational efficiencies of your optometry practice are integral to the overall success and growth of your practice. An efficient [...] By Ankit Patel
Technology Oct 5, 2023 How AI is Streamlining Processes in Eye Care AI is transforming eye care operations from scheduling to diagnostics. Learn how practices are using AI to improve efficiency and patient outcomes. By Ankit Patel
Technology Oct 4, 2023 Optometric Practice Valuation Guide Understanding optometry practice valuation is critical for buyers and sellers. Learn key factors that determine fair market value and get optimal terms. By Ankit Patel
Technology Oct 2, 2023 Why Capture Rate Matters for Every Optometry Business In an optometry practice, the capture rate is one of the most crucial metrics to track for ongoing business success. [...] By Ankit Patel
Technology Sep 27, 2023 Is AI Investment Worth It for Your Optometry Clinic? Optometry clinics can enhance operational efficiency and elevate patient care by integrating artificial intelligence (AI) systems. To grasp just how [...] By Ankit Patel
Technology Sep 25, 2023 AI Ethics in Ophthalmology and Optometry The adoption of Artificial Intelligence (AI) in healthcare is not just a technological advancement but also an ethical journey. In [...] By Ankit Patel
Technology Sep 21, 2023 Evaluating Your Optometry Growth Strategy Are you an optometrist or ophthalmologist seeking to grow your practice but need to know which metrics indicate progress? You're [...] By Ankit Patel
Technology Sep 20, 2023 AI: Your Secret Weapon for Eye Care Efficiency How eye care practices are actually using AI today to save time, reduce admin headaches, and see more patients—plus what's coming next. By Ankit Patel
Technology Sep 18, 2023 Patient Retention Strategies for Optometry Top-performing practices often attribute their high patient retention rates to several key elements: Personalized care where every patient feels recognized... By Ankit Patel
Technology Sep 12, 2023 Scaling up operations to grow your eye care clinic Every eye care clinic owner looks to grow their practice. Learn operational strategies that scale efficiently while maintaining quality patient care. By Ankit Patel
Technology Sep 7, 2023 Outsourcing as a Growth Strategy for Eye Care A decade ago, the word 'outsourcing’ seemed alien to many eye care professionals. Today, it's firmly part of many successful [...] By Ankit Patel
Technology Sep 6, 2023 Conducting a Cost-Benefit Analysis of BPO in Optometry Business process outsourcing (BPO) has become an increasingly popular option for optometry practices looking to reduce costs and improve efficiency. [...] By Ankit Patel
Technology Aug 29, 2023 Selecting a BPO Provider for Your Optometry Practice Business process outsourcing (BPO) started in the supply chain world of manufacturing and is now becoming an integral part of [...] By Ankit Patel
Technology Aug 22, 2023 Successfully Transitioning to a BPO Model in Optometry Business process outsourcing (BPO) involves contracting specialized external companies to handle essential business functions like billing, customer service,... By Ankit Patel
Technology Aug 16, 2023 Technology Boosting Efficiency in Optometry Optometry is a tech-driven industry. After all, corrective lenses are technology. So it's baffling that some clinics are still buried [...] By Ankit Patel
Technology Aug 14, 2023 Pros of Inbound Call Services for Optometrists Effective communication is crucial to success for any business, and optometrists are no exception. One often overlooked but critical aspect [...] By Ankit Patel
Technology Aug 11, 2023 Operational Efficiency in Optometry Operational efficiency, a concept often touted in corporate boardrooms, is equally vital in an optometrist's clinic. And the reasons are [...] By Ankit Patel
Technology Aug 1, 2023 Avoid outsourcing mistakes in optometry Outsourcing can cut your admin costs by 30%. Or it can create a nightmare. Here are the corners you can't afford to cut. By Ankit Patel
Virtual Staffing Jul 25, 2023 How to Train Virtual Assistants for Your Eye Care Practice Why would an optometrist hire virtual assistants from the Philippines? It's simple: value for money and fluency in English. With [...] By Ankit Patel
