DELUXE
$960 for 2 weeks.
- Inbound Phone Support
- Make and Modify Appointments
- Answer and Delegate all Inbound Calls
- Respond to all Emails and Text Messages
- Phase 1, 2, 3, 4 of our Process
Phase I
SOP creation, Hiring and vetting using testing and Behavior based interviewsPhase II
Training – Client process, technology systems, industry, cultural, and HIPAAPhase III
Go live and ramp – Monitor metrics for performance and make adjustmentsPhase IV
Post Ramp ongoing monitoring metrics and performance- Spanish-speaking Agents Available*
ULTIMATE
$1200 for 2 weeks
- Everything in Deluxe
- Recalls
- Insurance Verification & Eligibility
- Confirmation of Exams
- Phase 1, 2, 3, 4 of our Process
Phase I
SOP creation, Hiring and vetting using testing and Behavior based interviewsPhase II
Training – Client process, technology systems, industry, cultural, and HIPAAPhase III
Go live and ramp – Monitor metrics for performance and make adjustmentsPhase IV
Post Ramp ongoing monitoring metrics and performance- Spanish-speaking Agents Available*
SCRIBE SERVICE
$10.50/hour
- Professional Virtual Scribing for Optometry Practices
- Experienced, Trained Virtual Scribes
- Support for Exam Documentation and Charting
- Accurate and Timely Note Entry into EHR Systems
INSURANCE MANAGEMENT
Starting at $600 for Part-Time
- Filing of Vision and Medical Insurance
- Follow-up on Rejections
- Reconciliation of Remittances/EOBs
- Fully Integrated with Your Practice
DEEP DIVE ANALYSIS
$500 One-Time Fee
- Comprehensive Call Analysis to Identify Missed Opportunities
- Insights Into Missed Calls, Peak Times, and Staffing Needs
- Detailed Presentation with Actionable Insights
- Cost Comparison for Outsourcing vs. Internal Staffing
CUSTOM PROGRAM
Contact Us for Pricing
- Create Your Own Program
- Build a Custom Solution Based on Your Needs
- Select Tasks from Our Comprehensive Service List
- Appointment Scheduling
- Email and Text Response
- Spanish-speaking Agents Available*
How We Compare to Others
