Customer Service Outsourcing | Marietta, Georgia

Your Practice Growth Engine: Guaranteed Results in 60 Days

$148K

Average Revenue Added

23%

Year 1 Growth

18 hrs

Weekly Freedom

3:1

ROI Average

Three Systems. Pick Your Biggest Bottleneck.

Each system is a profit center, not a cost center. Start anywhere, scale everywhere.

NEVER MISS AN APPOINTMENT

Inbound Revenue Calculator = +$57,600/Year

YOUR $4,800/MONTH LEAK:

While you’re with patients, 16 calls go to voicemail. Those aren’t callbacks—they’re your competitor’s new patients.

  • Inbound Calls: 100% answered, zero voicemail
  • AI Overflow: After-hours booking while you sleep
  • Email Management: 2-hour response vs. 2-day industry avg
  • Text Response: Instant patient engagement
  • Human + AI Combo: Perfect coverage 24/7

Starting at $960 / week

Investment: Less than 3 new patient/week
Return: 16 saved appointments = $4,800/month
Break-even: 3 appointments
Average ROI: 3:1 in 30 days

DOCTOR CHAIR SUPPORT

Use a Virtual Scribe - See 4 More Patients = +$1,200/Day

THE PRODUCTIVITY TRAP:

15 minutes charting for every 10-minute exam. You’re a $500/hour doctor doing $15/hour data entry.

  • Medical Scribing: Real-time documentation
  • Certified Training: Ophthalmic tech equivalent
  • Background Verified: Medical experience required
  • Cognitive Tested: Top 10% performers only
  • Personality Matched: Fits your practice culture

Starting at $960 / 2 weeks

Investment: 1/3 cost of in-house scribe
Revenue potential: +$1,200/day
Patients per day: +4 minimum
Go home: 2 hours earlier

CUSTOM GROWTH SOLUTIONS

Your Unique Bottleneck = Custom ROI

EVERY PRACTICE IS DIFFERENT:

You have specific pain points. Unique workflows. Special requirements. Cookie-cutter doesn’t cut it.

  • Virtual Assistant: Dedicated resource for any task
  • Custom Workflows: Built around YOUR practice
  • Cognitive Screening: Only top performers
  • Personality Matching: Cultural fit guaranteed
  • Flexible Scaling: Grow or shrink as needed

Starting at $840 / 2 weeks

Investment: Most affordable entry point
Flexibility: Design your perfect solution
Scale: Up or down instantly
Coverage: Any task, any time

Real Practices. Real Growth. Real Freedom.

$12,400

Avg Monthly Revenue Gain

96%

Call Capture Rate

92%

Chair Utilization

+4

Daily Patient Increase

5pm

Go Home On Time

Why This Works When Everything Else Failed

You’ve tried hiring. You’ve tried cheap VAs. Here’s the difference.

What You Need In-House Staff Generic VA Service MYBCAT Systems
Investment $55K + benefits + drama $30K + constant training From $840 – pays for itself
Revenue Impact None – pure overhead Minimal – just tasks +$148K average increase
Optometry Knowledge 6-month learning curve Never understands it Day 1 expertise
Availability 8 hours minus breaks Wrong timezone chaos 24/7/365 coverage
Scalability 3-month hiring nightmare Quality drops fast Instant up or down
ROI Timeline Never – it’s a cost Maybe breaks even 30-60 days guaranteed

Your Practice at $2M+ is Waiting

Stop being the bottleneck. Build the machine.

23% average growth. 18 hours back per week. 3:1 ROI.

15-minute analysis. We’ll calculate your exact revenue opportunity.

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