Customer Service Outsourcing | Marietta, Georgia

Basic

$9.50/HR

(pay as you go)

  • Find my VA
  • Self Manage by the Office
  • Remote Work Person
  • Fully Integrated into your Software
  • Phase 1 of our Process

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DELUXE

$1920 for 4 weeks

  • Inbound Phone Support
  • Make and Modified Appointments
  • Answer and Delegate all Inbound Calls
  • Respond to all Emails and Text Messages
  • Phase 1, 2, 3, 4 of our Process

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ULTIMATE

$2400 for 4 weeks

  • Everything in Deluxe
  • Recalls
  • Insurance Verification & Eligibility
  • Confirmation of Exams
  • Phase 1, 2, 3, 4 of our Process

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INSURANCE MANAGEMENT

$1,200 for 4 weeks

  • Filing of Vision and Medical Insurance
  • Follow-up on Rejections
  • Reconciliation of Remittances/EOBs
  • Fully Integrated with Your Practice

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DEEP DIVE ANALYSIS

$500 One-Time Fee

  • Comprehensive Call Analysis to Identify Missed Opportunities
  • Insights Into Missed Calls, Peak Times, and Staffing Needs
  • Detailed Presentation with Actionable Insights
  • Cost Comparison for Outsourcing vs. Internal Staffing

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SCRIBE SERVICE

$10/hour

  • Professional Virtual Scribing for Optometry Practices
  • Experienced, Trained Virtual Scribes
  • Support for Exam Documentation and Charting
  • Accurate and Timely Note Entry into EHR Systems

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CUSTOM PROGRAM

Contact Us for Pricing

  • Create Your Own Program
  • Build a Custom Solution Based on Your Needs
  • Select Tasks from Our Comprehensive Service List
  • Appointment Scheduling
  • Email and Text Response

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How We Compare to Others

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