Patient Intake & Healthcare Practice Growth Blog

Page 3 of 7. Browse older articles on patient intake, practice growth, and healthcare operations.

Operations Jan 14, 2026

Optometry Retail-Clinical Intake Guide

How multi-location optometry groups handle the dual nature of retail and clinical operations with unified patient intake processes.

By Ankit Patel

Operations Jan 13, 2026

KPI Dashboard for Multi-Location Intake: What to Measure (With Benchmarks)

The 10 essential intake KPIs every multi-location healthcare group should track, with benchmarks for dental, optometry, and veterinary practices. Includes dashboard template.

By Ankit Patel

Growth Jan 12, 2026

Pre-Sale Operational Cleanup: Intake Systems That Boost Valuation

What PE buyers actually evaluate in healthcare intake operations. A 12-month roadmap for practice owners preparing for exit, with specific metrics and improvements that increase valuation multiples.

By Ankit Patel

Technology Jan 11, 2026

The Human + AI Hybrid Model: Why 'Both' Beats 'Either/Or' in Healthcare Intake

AI excels at routine scheduling but fails on complex calls. Human-only services are expensive at scale. The hybrid model routes the right calls to the right handler. Here's how it works.

By Ankit Patel

Growth Jan 10, 2026

Case Study: How a 15-Location DSO Reduced Missed Calls by 81% Post-Acquisition

A PE-backed dental group recovering $108,000 monthly by standardizing intake across 15 locations. Real metrics, implementation timeline, and lessons for DSO operators.

By Ankit Patel

Practice Management Jan 10, 2026

Essential Optometric Practice Equipment: A Complete Guide

Discover the must-have optometric practice equipment for your new clinic. From exam lanes to diagnostic tools, build a profitable practice from day one.

By MyBCAT Team

Practice Management Jan 10, 2026

Optometry Practice Finances: A Complete Guide

Master optometry practice finances with proven strategies for revenue, expenses, and profitability. Start building a sustainable practice today.

By Ankit Patel

Practice Management Jan 10, 2026

Optometry Practice Location: How to Choose the Right Site

Learn how to select the ideal optometry practice location. Site selection factors, demographics, costs, and visibility tips for practice success.

By MyBCAT Team

Practice Management Jan 10, 2026

Optometry Practice Staffing: Build Your Dream Team

Learn proven optometry practice staffing strategies to hire, train, and retain top talent. Reduce turnover and boost patient satisfaction today.

By MyBCAT Team

Practice Management Jan 9, 2026

Equipment and Technology Checklist for New Optometry Practices

Essential equipment and technology checklist for starting an optometry practice, from exam room basics to practice management.

By Ankit Patel

Operations Jan 9, 2026

Veterinary Emergency Triage: Phone Protocols That Save Lives and Staff Time

A complete phone triage protocol framework for multi-location veterinary groups. Includes decision trees for 15 common scenarios, staff training guidelines, and after-hours integration.

By Ankit Patel

Growth Jan 8, 2026

EBITDA Impact Calculator: Quantifying Intake Optimization ROI

Calculate exactly how intake optimization affects your EBITDA and practice valuation. A CFO-level tool for healthcare practice owners and PE investors.

By Ankit Patel

Operations Jan 1, 2026

DSO Integration Playbook: Standardizing Intake Across Acquired Dental Practices

A 90-day framework for standardizing patient intake across acquired dental practices. The definitive guide for DSO operators and PE-backed dental groups.

By Ankit Patel

Operations Dec 25, 2025

The Healthcare Front Desk Staffing Crisis: 2025 Data and Trends

Healthcare front desk turnover reached 30-40% in 2024. Examine the data, underlying causes, and why traditional hiring approaches fail to resolve the crisis for multi-location groups.

By Ankit Patel

Technology Dec 18, 2025

Missed Call Revenue Calculator for Healthcare Groups

Estimate how much revenue your practice loses to missed calls. Use our calculator to see the ROI of improving call handling and patient access.

By Ankit Patel

Technology Dec 15, 2025

AI Receptionist vs. Virtual Front Desk vs. Answering Service: A Decision Framework for Healthcare Groups

AI receptionist, virtual front desk, answering service: what's the difference? This decision framework helps multi-location healthcare groups choose the right...

By Ankit Patel

Operations Dec 10, 2025

Multi-Location Healthcare Intake Solutions: The Complete Guide (2025)

Multi-location healthcare groups lose $500,000-$1,500,000 annually to intake inefficiencies, and most don't know it. This guide provides the complete framework for evaluating, selecting, and implementing intake solutions.

By Ankit Patel

Technology Dec 9, 2025

The $1.2M Leak: How Multi-Location Healthcare Groups Lose Revenue to Missed Calls

Multi-location healthcare groups lose an average of $1.2 million annually to missed calls. This data-driven analysis breaks down the math behind the revenue...

By Ankit Patel